Professional practice is in crisis. The formal theoretical knowledge on which practitioners base their practice is often outstripped by rapid changes in the contexts of this practice. The unpredictability of workplace and broader contexts often renders existing traditional practices irrelevant or ineffective. How can practitioners develop new ways of working which are flexible and responsive? The reflective approach, whereby practitioners draw out their theories of action directly from their own practice, is becoming increasingly popular as a new approach which enables breakthroughs in practice impasses. Yet reflectivity is often difficult to teach and learn because it challenges traditional, often unquestioned, paradigms of knowledge development. Therefore, rather than simply arguing for a reflective approach, this book makes a unique contribution by actually modelling the use of the reflective approach in practice. Students, educators and practitioners are able to read illustrations of how individual social workers used a reflective process to break through specific dilemmas in their practice. Thus, they are enabled to understand a reflective approach by gaining in insight into their experience of it. Contributors to this volume come from Australia, the United Kingdom and North America. Their personal backgrounds are diverse. They report on seminal experiences in a wide range of settings, from community work in the Gorbals, to hospice care in Sydney, from child protection to work with addictions. The book will appeal to: . Trainers and managers in social work, social care and health . Social work students and trainees . Social work academics . Professional and vocational educators generally who are interested in gaining practical insights into the development of reflective understanding. Lindsey Napier is Senior Lecturer in Social Work at the University of Sydney. Jan Fook is Professor of Social Work, Deakin University, Geelong, Australia